Nischal M.

Nischal M. is an Operations Manager at Amazon, where they lead a team of over 140 associates in a high-volume fulfillment center. They have successfully improved on-time shipments by 5% and reduced defect detection time by 35% through a KPI dashboard they developed using SQL and Python. Previously, Nischal managed the rollout of a CRM and analytics platform for Keller Williams, completing the project ahead of schedule and under budget, and built an AI lead scoring model that significantly increased sales. Nischal is currently pursuing multiple master's degrees, including an MS in Information Technology at the Illinois Institute of Technology, emphasizing their commitment to advancing their skills in operations and project management.