Nissy Varghese

Nissy Varghese is a Senior Program Manager and Operations Manager at Amazon, currently overseeing a team of 180+ in Selling Partner Support. With over 16 years of experience in business development, customer experience, and program management, Nissy has held various roles across banking, non-profit, retail, and e-commerce sectors. Previously, Nissy worked as a Customer Relations Manager at IKEA Group and a Premier Relations Manager at HSBC, in addition to roles in corporate marketing at Save the Children India. Nissy's expertise includes understanding customer motivations, building KPIs, and ensuring compliance with policies. Nissy is pursuing degrees at the Indian Institute of Banking and Delhi University.