Nurika Roy is an Operations Manager for UK, Ireland, and India at Amazon India, bringing over 18 years of experience in the ITES and KPO industry. Previously, they held various roles, including Senior Process Associate at Arthur J. Gallagher & Co. and Team Lead at Allstate Solutions Private Limited. Nurika's experience encompasses customer support, team leadership, and project management, with a strong focus on process improvement and team development. Nurika holds multiple degrees, including a Master of Business Administration in Finance from Sikkim Manipal Institute and a Master of Commerce from Savitribai Phule Pune University.
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