Omar Mercado

Omar Mercado has a robust background in Human Resources and customer service roles across multiple companies. Experience includes serving as a Human Resources Generalist at Ross Stores, Inc. and Target, where responsibilities entailed managing talent processes, new hire orientations, and associate onboarding. Other roles at Target included training team members as a Starbucks Team Trainer and responsibilities as a General Merchandise Expert. Omar has also held positions at Starbucks as an Hourly Manager, emphasizing customer service delivery. Additionally, Omar worked at Amazon in several HR capacities, showcasing expertise in human resources management. Educational qualifications include a Bachelor of Business Administration and a Master of Business Administration with a focus on Human Resources Management from Liberty University, complemented by an Associate of Science from South Piedmont Community College.