Osman Syed is a skilled professional with a diverse background in cloud engineering, technical support, and software development. Experience includes working as a Cloud Engineer at Hitachi Digital Services, contributing to the FIFA World Cup 2022 project and achieving a 98% resolution rate for cloud-related issues. Currently serving as a Library Analyst at the University of Texas at Tyler, Osman has also held positions as a Systems Support Engineer at Amazon and a Software Engineer at Vdrive IT Solutions, Inc. Previous roles include being a Microsoft Student Partner and the Head of Operations for the Microsoft Student Society. Education was completed at the University of Texas at Tyler.