Ozan Horuk has extensive experience in customer experience management and technical support, particularly within Amazon and Apple. At Amazon, from August 2018 to the present, Ozan has held roles including Executive Customer Relations Specialist and Interim Senior Customer Experience Manager - EU Expansions, focusing on cross-functional initiatives, brand trust maintenance, and customer experience improvements across various markets. Ozan's earlier experience at Apple involved technical advising for iOS and account security in the Turkish market. Ozan has a Bachelor’s Degree in International Relations and Affairs, an Associate’s Degree in Legal Studies, and a Bachelor of Science in Mining Engineering from Anadolu University and İstanbul Teknik Üniversitesi.
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