Patrick Brotonel

Senior Customer Success Manager- Strategic Account Services

Patrick Brotonel is an experienced professional in customer success and account management, currently serving as a Senior Customer Success Manager for Strategic Account Services at Amazon since September 2025. Prior to this role, Patrick worked at Tripadvisor from 2022 to 2025 as a Key Account Manager for Global Commerce Partnerships, where responsibilities included managing a global portfolio of restaurant and hospitality partners, leading onboarding processes, and collaborating with cross-functional teams. Patrick also held the position of Partnership Executive at UberEats from 2018 to 2021, successfully closing high-profile restaurant partnerships and exceeding revenue targets. Earlier experience includes serving as an Account Executive at Yelp from 2016 to 2018, focusing on digital marketing solutions for SMB restaurant and local business accounts. Patrick holds a Bachelor's degree in Finance from Roosevelt University.

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