Paul M. is a seasoned professional with extensive experience spanning various roles in marketing, human resources, content development, and customer service. Currently serving as an Area Manager L5 at Amazon and a Customer Experience Specialist at Delta Air Lines since November 2023, Paul previously held key positions at Metro Restyling, where revenue growth was achieved from $12 million in 2018 to $36 million in 2023. As Senior Human Resources Manager and General Manager of Product Development/Sales/Customer Service, Paul integrated operational efficiencies and online sales tax processes. Additionally, Paul worked as a Content Development/Operations Manager at Alwan Wraps, enhancing production operations, and earned recognition as an Emmy-nominated Executive Producer at NBC Sports. Academic credentials include a Bachelor of Science in Marketing from Davenport University, an MBA in Marketing from the University of Phoenix, and ongoing studies at Michigan State University.
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