Peter Burin is a customer experience and innovation expert with over 15 years of experience in e-commerce and retail, specializing in large-scale transformation projects. They currently serve as a Senior Product Manager at Amazon, leading initiatives to enhance the shopping experience for customers in Belgium and the Netherlands while also working on cross-market projects for Amazon’s Emerging Markets. Previously, Peter held key roles at Veepee, where they oversaw customer care and marketing communication during the company's expansion. They have also contributed to PR strategies at eBay and various agencies, establishing a strong foundation in customer engagement and communication.
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