Phil Keiper is a Senior Program Manager at Amazon, where they lead an international team of program managers, specialists, and analysts to drive scalable change in Customer Service globally. With over 12 years of experience, Phil has held various roles, including Service Delivery Manager and Team Lead at Hemmersbach GmbH & Co. KG. They are passionate about influencing and collaborating across teams to deliver impactful programs aligned with Amazon's customer-obsessed mission and advocate for remote work. Phil aims to be a thought leader within their organization, engaging stakeholders with a change-positive mindset.
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