Phil Merriam has extensive experience in the healthcare and service industries, primarily at One Medical from April 2017 to December 2021, where roles included Central Billing Specialist, District Billing Partner, and Manager of Patient Financial Services. Responsibilities involved managing a team, overseeing billing processes, implementing process improvements, and serving as a subject matter expert. Currently, Phil serves as a Product Specialist I - One Medical at Amazon since October 2024, continuing support for internal teams within the proprietary EHR. Earlier professional experience includes roles at Panera Bread, including Catering Operations Manager, and educational background from the Rochester Institute of Technology in New Media Interactive Development.
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