Ponsivakumar Palraj is an Engineering Manager at Amazon, bringing a robust history of innovation in software development across diverse platforms. With prior experience as a Technology Architect at Infosys, Pons achieved significant milestones, including generating over $10 million in new business and improving data quality through advanced architectural solutions. At LivePerson, Pons effectively led a team in delivering conversational AI messaging channels, reducing customer incidents by 80% and enhancing customer satisfaction. Pons holds a Bachelor of Engineering in Information Technology from Anna University and a certificate in Data Science from the University of Washington.
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