Pooja Agarwal

Pooja Agarwal is a product leader with a background in building high-performing teams and simplifying complex problems into effective customer solutions. They gained experience at Amazon, serving as a Customer Service Manager, CS Lead, and Training Specialist, where they oversaw team operations, enhanced training processes, and managed customer service projects. Pooja also worked as a freelance Social Media Manager at Social Redirect, where they managed social media campaigns and engaged with online communities. They hold a B.Tech in Information Technology from Mahaveer Institute of Science & Technology, completed in 2011.