𝕀𝕓𝕣𝕒𝕙𝕚𝕞 ℍ𝕖𝕓𝕒

𝕀𝕓𝕣𝕒𝕙𝕚𝕞 ℍ𝕖𝕓𝕒 is a proficient IT Support Engineer currently employed at Amazon, specializing in system administration, network administration, asset management, and Office 365 tasks. They previously held roles as a Senior Team Lead at Concentrix, an IT Support Engineer at Vodafone, and worked at CANCOM as part of the IT service desk. Before joining Amazon, they served as a System Administrator at AB TECH INTERNATIONAL. 𝕀𝕓𝕣𝕒𝕙𝕚𝕞 completed their vocational training as an IT specialist in system integration at IHK Nürnberg für Mittelfranken, with an additional qualification obtained in 2023.