Poushali Sengupta is a skilled professional in product and customer insights, currently serving as a Sr. Product and Customer Insights Manager at Amazon. Passionate about utilizing design thinking, Poushali excels in connecting with B2B customers through comprehensive research methods and human-centered insights. Previously, Poushali held the role of Customer Insights & Research Manager at BT, where they transformed customer journeys through validated research. Earlier in their career, Poushali worked as an analyst at Absolutdata Analytics, delivering global business solutions through a range of analytical techniques. Poushali holds an MBA in Marketing and Communications with a specialization in Market Research from MICA and a B.Tech. in Computer Science from West Bengal University of Technology.
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