Pranay Punna has a robust background in customer service and escalation management, with experience at Amazon and Microsoft. At Amazon, Pranay held several positions from Senior Associate in Search and Rescue to Senior Advisor and Manager I in Machine Learning Data Operations, focusing on resolving high-level escalations and acting as a liaison between executives and customers. Pranay's tenure at Microsoft as a Student Partner involved marketing and promoting Microsoft technologies through campus events. Pranay's educational background includes a Bachelor of Technology in Information Technology from JBIET and an Intermediate degree from Narayana junior college.
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