Prateek Saxena

Prateek Saxena is a seasoned professional with extensive experience in customer experience management, currently serving as Co-Founder at Athena Dermatology Clinic. Formerly, they held several key positions at Amazon, including Senior Manager and Head of Customer Experience for various regions. Prateek's background includes roles as Director of Key Accounts at Capillary Technologies and Head of Customer Experience at Landmark Group. They earned a B.Tech from the National Institute of Technology Warangal and an MBA from INSEAD, and they have also contributed as a TEDx speaker.