Rachel Dyer is a User Experience Researcher at Amazon, focusing on Customer Service UXR. With five years of experience, they led research projects at Gap Inc. to understand customer needs in digital experiences. Rachel also contributed to workplace design and usability testing at various organizations, including Sea Wolf Bakers and SABArchitects, Inc. They earned a Master’s degree in Human-Centered Design and Engineering from the University of Washington.
Location
Seattle, United States
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