Radwa Elshazly

Radwa Elshazly is currently an Operations Team Manager at Amazon, leveraging extensive experience in the outsourcing and offshoring industry. With a demonstrated ability in customer service, team leadership, and process enhancement, Radwa previously held positions as a Senior Operations Supervisor and Operations Supervisor at Teleperformance. They began their career as a Customer Service Representative with Teleperformance Western Union and later served as a Product Knowledge Trainer and Senior Development Trainer at Teleperformance Egypt. Radwa earned a Bachelor's degree in Mass Communication/Media Studies from Ain Shams University, graduating with high honors.