Rafael Vaz

Rafael Vaz is a Customer Operations Executive with 15 years of experience in the internet service provider sector. Currently, they serve in LATAM Customer Operations at Amazon, focusing on Project Kuiper. Rafael has held key leadership roles at companies such as Viasat Inc., where they implemented satellite internet services for millions, and TIM Brasil, managing project management in mobile and fixed broadband. They hold a Bachelor’s degree in Telecommunications from Instituto Nacional de Telecomunicações and have completed executive education programs at prestigious institutions including Harvard and Columbia Business School.