Rahul Sharma

Rahul Sharma possesses extensive experience in customer care and team management, having worked in various capacities across multiple companies. At Convergys, Rahul served as a Senior Customer Care Officer, effectively resolving over 250 complex customer complaints for the Orange/EE process. Progressing to Aon as a Team Developer, Rahul contributed to the absence management team by monitoring business goals and ensuring exceptional service delivery. At Capgemini, as a Senior Associate, Rahul managed escalations regarding part availability across 65 countries. Currently, as Manager of HR Services at Amazon, Rahul oversees HR teams and collaborates with various departments to enhance operational efficiency. Rahul holds a Bachelor of Commerce and a Master of Commerce in Business Administration and Management from the University of Rajasthan.