Ramkumar Ganesan is a System Development Manager at Amazon, specializing in Alexa Services Support, where they handle incident and change management alongside tools development for operational excellence. Previously, Ramkumar served as a Senior Technical Manager at Comviva from 2011 to 2021, managing a team of over 45 and overseeing customer support for telecom messaging products. Ramkumar holds a Bachelor's Degree in Electrical, Electronics, and Communications Engineering from Anna University, where they graduated with distinction.
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