Razi Murshed is an accomplished software development leader with extensive experience in managing engineering teams and delivering customer-centric solutions in high-pressure environments. At Amazon, Razi held roles as Software Development Manager II and III, leading teams to build and scale innovative contact handling and order care experiences, significantly impacting customer service and achieving substantial annual savings. Razi's background includes Software Engineer positions at Ciena and Matrox, contributing to high-profile projects for major clients and developing software components for critical technology platforms. With a Bachelor of Engineering in Electrical Engineering from McGill University and early career experience as a grader and undergraduate researcher, Razi showcases a solid foundation in engineering and a commitment to excellence in software development.
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