Riana Fedorko has a diverse professional background with experience in merchant services, chargebacks, fraud analysis, and online advertising. Beginning as a Merchant Services Representative at iPayment, Inc., Riana managed high volumes of inbound calls assisting merchants with credit card processing issues. Riana advanced to Google as a Chargeback and Compliance Analyst, handling dispute requests related to credit card transactions. Prior experience includes serving as an Ad Traffic Manager at Move, Inc., where online ad campaigns for Realtor.com were managed. Riana then worked as a Senior Fraud Analyst at Signifyd, where trends linked to fraudulent transactions were investigated. Currently, Riana is an Investigation Specialist II at Amazon, focusing on remediating fraud and policy abuse, while creating processes and collaborating with various teams. Riana also holds an Associate of Arts degree in Liberal Arts and Sciences from DeAnza Community College.
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