Rich D.

Rich D. is a Financial Automation Program Manager at Amazon Customs & Trade, utilizing expertise in e-commerce and digital strategy to support influential sellers on the Amazon platform. Previously, Rich held roles including Risk Manager and Customer Success Manager at Amazon, where they focused on driving business growth through data-driven solutions and operational excellence. Rich has experience in leading teams and implementing financial risk strategies within customs operations, collaborating with stakeholders to enhance compliance and performance. They also served as Recruitment Officer for Sigma Nu Fraternity, Inc. and gained significant customer experience through various roles at Best Buy, Enterprise Holdings, and AT&T. Rich earned a degree from California State University, San Bernardino, where they also directed the Intramural Sports Program.