Richard Cross is a Senior Technical Program Manager at Amazon, bringing nearly two decades of experience in operations, product, and program management. They previously held roles at Amazon as a Senior Program Manager and Senior Product Manager, where they led various global initiatives, including the Amazon Product and Process Design System. Richard's experience also includes significant contributions at Boeing, where they managed industrial engineering projects and promoted digital transformation. They have participated as a featured speaker at Product School, inspiring future product managers with their insights. Richard holds a Bachelor of Science in Industrial Engineering and an MBA.
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