Richard Lynch is a people-driven professional currently serving as the D2AS-MARS Team Manager at Amazon. They have a proven track record of enhancing customer experiences and motivating teams, beginning their career at Amazon as a Kindle Customer Service Associate and progressing through various roles, including Team Manager and Program Specialist. With a strong focus on problem-solving and analysis, Richard has also contributed significantly to social media customer service as a supervisor. Richard holds a Cisco Certified Network Associate (CCNA) degree from Cork Institute of Technology. When not at work, they enjoy reading, watching films, and painting toy soldiers with their kids.
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