Ricky Ortiz is a Senior Market Trainer at Amazon, where they empower the Fire TV team to excel in customer service and sales outcomes. With over 7 years of experience in technology sales and leadership, they have demonstrated success in boosting sales metrics and enhancing customer engagement. Ricky's previous roles include Indirect Account Executive at Sprint and Lead Sales Consultant at Mosaic Sales Solutions. They have a strong foundation in relationship building, sales strategy, and training, and their educational background includes coursework at City Colleges of Chicago-Harold Washington College.
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