Rikki Berces is a seasoned leader and program manager with over 12 years of experience in retail management and human resources. They have successfully managed HR operations, overseeing the on-boarding of more than 600 new hires while fostering team retention through a positive store culture. Rikki's career includes significant roles at companies such as Zumiez and Amazon, where they specialized in operations, team development, and training programs. They hold a Bachelor of Science in Apparel, Housing, and Resource Management from Virginia Polytechnic Institute and State University. Currently, Rikki serves as a Senior Program Manager at Amazon's Transactional Tax PMO.
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