Ritesh Pundil is currently an MHLS Administrator at Amazon, providing HR support with a focus on customer service. With over three years of experience, Ritesh has a strong background in resolving customer inquiries with compassion and empathy, consistently achieving a customer satisfaction rate above 90%. Previously, Ritesh worked at Aegis Global as an Inbound Customer Service Representative, where they were promoted to a subject matter expert, handling escalation calls and assisting colleagues. Ritesh earned a Bachelor of Commerce from Delhi University between 2018 and 2020.
Location
Delhi, India
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