Robert Owens

Robert Owens is a seasoned technical professional with extensive experience in computer hardware support and network operations. Beginning as a Technical Support Analyst at Geek Squad, Robert assisted clients with hardware issues and software installations. Following this, a role as a Technical Support Engineer at Wowrack involved system maintenance and troubleshooting. Robert transitioned to Amazon, where responsibilities included managing network operations as a Network Operations Technician and subsequently as a Network Operations Engineer, focusing on performance optimization and technical solutions for infrastructure issues. Robert holds a Bachelor's degree in Computer Science from Caltech and a Master's degree in Computer Systems Networking and Telecommunications from Oregon State University.