Robyn McDonald

Robyn McDonald is an experienced IT Support Manager II at Amazon IT Services, where they focus on delivering exceptional customer and employee experiences. Previously, Robyn worked as a Coaching Manager at Rogers Communications, where they led integration efforts in quality monitoring and coaching programs, enhancing customer satisfaction and operational efficiency. Robyn's earlier roles include various supervisory positions at Shaw Communications, where they developed quality assurance programs and trained high-performing technical support teams. A graduate of Compu College School of Business, Robyn holds a diploma in Web Page, Digital/Multimedia, and Information Resources Design.