Rowena Valera possesses extensive experience in customer service and operations management, with significant roles at renowned companies such as Amazon, where Rowena currently serves as a Senior Customer Service Specialist. Previous positions include Senior Analyst at ADP Philippines, Sr. Customer Service Specialist at Convergys, and Acting HR Recruiter at Amazon. Rowena's career also features roles as an Outbound Sales Representative at I-call, Department Manager at SM Shoe Mart, and Executive Assistant to the Managing Director at ABN AMRO Investment Solutions. Educational credentials include a Bachelor of Arts in Behavioral Sciences from Assumption College and studies in Voice and Opera at St. Scholastica's College, Manila.
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