Samuel Francis is an innovative and results-driven account manager at Amazon with over seven years of experience in operations and process improvements. Previously a retail specialist at Flywheel Digital, Samuel managed a 12-member team and led a case automation project that generated significant annual cost savings. At Amazon, Samuel served as both an account manager and subject matter expert, where they achieved continuous improvements resulting in over $228K in savings. Samuel holds a Bachelor of Engineering in Electronics and Instrumentation Engineering from Panimalar Engineering College and has further qualifications in business communications and music performance.