Sandeep Routray

Sandeep Routray is a seasoned professional with extensive experience in management and operations, currently serving as a Team Manager at Amazon since July 2017 and holding multiple managerial roles at Genpact since July 2007. Sandeep leads a six-member team, overseeing day-to-day service delivery, coaching team members, and driving continuous process improvements. As a resident expert at Genpact LLC since May 2012, Sandeep has been instrumental in documenting process maps, establishing performance metrics, and identifying risks for business process management projects. Sandeep also spearheads the 'Fun @ Work' program for a large team, enhancing workplace engagement. Educationally, Sandeep completed studies at Vikram Dev College in Commerce after attending Public School in Jeypore.