Sara Hibbard is an Operations Manager at Amazon, where they lead a team of senior payments program managers, quality, and training managers to enhance customer satisfaction in payment contact resolution. With over 15 years of experience in the customer service industry, Sara has a proven track record of achieving high-quality results, including the successful implementation of projects that saved the company more than $24 million. Sara is a two-time recipient of the Toy Yoda Award for excellence in process improvement and is proficient in Salesforce Quip and other collaboration tools. They hold a Bachelor’s degree in Biology from Marshall University, earned in 2009.
This person is not in the org chart
This person is not in any teams
This person is not in any offices