Scott Harrelson is a performance-driven leader specializing in process management and re-engineering, with over 30 years of experience across various industries. Currently serving as a Lean Leader and Master Black Belt at Amazon Pharmacy, Scott leverages expertise in Six Sigma methodologies to drive significant improvements in operational efficiency and customer satisfaction. Previously, they held senior roles at organizations including Kaiser Permanente, PayPal, and The Clorox Company, where they led multi-million dollar initiatives and earned recognition for outstanding performance. A retired military officer, Scott's educational background includes a Master's degree in Quality Assurance from San José State University. They are also the founder of Pinnacle Peak Performance Group, dedicated to empowering teams through process transformation coaching.
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