Scott Hikes is a seasoned leader currently serving as the Director of North America Reliability, Maintenance, and Engineering at Amazon, where they lead a team of 2,400 across 42 fulfillment centers in the US and Canada. Previously, they held various positions within Amazon, including General Manager and Operations Manager, and have extensive experience from their time in the US Army, where they served as a Troop Executive Officer and Company Commander. Scott earned a Bachelor of Science in Mathematics from Morehead State University and a Master of Arts in Information Technology Management from Webster University.
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