Selena Byun is a Program Manager at Amazon Business Japan, where they drive strategic initiatives and global product launches to enhance customer experience and foster B2B growth. They hold an MBA from Lancaster University and have implemented significant customer-centric programs, achieving a 34% implementation rate for enhancements. Previously, Selena worked in various roles, including Boutique Manager at Nestlé Nespresso, where they increased annual sales by 160%, and Key Account Manager at Prime Golf Co., Ltd., achieving record sales and customer satisfaction. Their career also includes consulting experience with Eurostar and gyro, showcasing their strong analytical and communication skills.
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