Sergio De Vivo, MBA, is an Operations Manager III with expertise in business operations and process improvement. They currently oversee the operations of shifts with up to 160 team members at Amazon, where they have successfully increased fulfillment rates by 35% and set multiple productivity records. Previously, they owned Glück, where they established business strategies and managed operations. Sergio also served as an International Student Ambassador at Florida International University, honing their leadership and mentorship skills while supporting international students. Their academic achievements include recognition from Dean's High Achievers Society and Beta Gamma Sigma at Florida International University.
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