Serra Hagedorn is a seasoned professional with extensive experience in various leadership roles at Amazon since November 2011, currently serving as a Senior Manager in Candidate Experience within the Global Specialty Recruiting organization. Serra has successfully led cross-functional teams focused on enhancing candidate experiences, implementing Global Learning & Development initiatives, and driving Diversity, Equity, and Inclusion efforts. Previous positions include Principal Program Manager, Sr. Program Manager, and various roles in Amazon Publishing where Serra managed innovation, production, and operations for both digital and physical publishing. Serra holds a Master of Arts in Archives and Records Management and a Bachelor of Arts in French, both from Western Washington University.
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