Sezay Halibryam is a seasoned professional with extensive experience in customer service and airport operations, currently serving as a Senior Technical Customer Solutions Manager at Amazon Air since March 2025. Prior roles include Director of Customer Relations for the Freighter Line of Business at Hawaiian Airlines and various senior leadership positions at Amazon, including Sr. Leader of Global Immigration Customer Service. Sezay's career also encompasses significant roles at Delta Air Lines and Hainan Airlines, as well as experience in operations and sales management at Turkish Airlines and Mercury Air Cargo. Educational qualifications include a Bachelor's degree in Social Work from St. Cyril and St. Methodius University, alongside multiple certificates in Data Analytics, Human Resources Management, Project Management, and other business-related fields from esteemed institutions such as UC Irvine and the University of Michigan.
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