Shahzeb Alam possesses a diverse background in data operations and process management within the tech and healthcare sectors. At Amazon, Shahzeb held positions as a Trainee and Associate in ML Data Operations, focusing on auditing and optimizing data workflows for the Nike Gen 2 – Intent Detection System project and employing advanced tools like Tron HMI to enhance operational efficiency. Prior experience at Sunknowledge Services Inc. as a Process Associate and Management Trainee involved verifying insurance coverage, managing orders, and streamlining billing processes while maintaining strong vendor relations. Shahzeb holds a Bachelor of Business Administration from Aliah University, complemented by an ICSE from Kerala Public School and an ISC from St Thomas Boys' School.
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