Shalini Rajaram is a highly motivated subject matter expert with 10 years of experience in enhancing customer satisfaction and loyalty in e-commerce environments. They have previously served as a Quality Analyst at Taxlaws Online.Com.Pvt.Ltd., a Subject Matter Expert and Catalog Lead at Amazon, and an Imaging Specialist managing cross-functional teams for BuyVIP. Passionate about customer-centric strategies, Shalini has demonstrated a proven ability to analyze customer data, lead initiatives, and implement effective solutions to improve the customer journey. They hold a Bachelor's degree in Information Technology from Srinivasa Institute of Engineering & Technology.
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