Shanelle Moore has a diverse background in customer experience and investigations management, with notable positions at Amazon as Investigations Manager for both KYC and Abuse Operations in April 2018. Prior experience includes serving as Customer Experience Manager at The White Company from August 2011 to September 2013, and as Fraud & Risk Manager at Charles Tyrwhitt from September 2013 to July 2016. Shanelle also held the role of Customer Service Team Leader at Allianz from January 2005 to July 2011. Shanelle Moore holds a degree in Business Administration, Management and Operations from Phoenix College.
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