Sharat Pradeep is a Senior Program Manager at Amazon, specializing in fraud and risk management with over 17 years of experience in customer care operations. Previously, Sharat held various managerial roles at IBM, including Assistant Manager of Quality and Operations, where they focused on quality assurance and customer satisfaction. With a strong background in leading teams and enhancing operational efficiency, Sharat currently develops strategies to improve decision accuracy and detect fraudulent activities. Sharat possesses an MBA in Finance from the Institute of Management Technology, Ghaziabad, and has earned multiple certifications in languages and management.
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