Sharmila Das

Sharmila Das is a Senior Manager specializing in AI-driven Knowledge Engineering and Content Management Systems. With a background in Electrical and Electronics Engineering, Sharmila has extensive experience in cross-functional team building and optimizing customer experiences through data-driven insights. Previously, Sharmila held leadership roles at Cadence Design Systems, Thermo Fisher Scientific, and LinkedIn, driving initiatives that enhanced customer satisfaction and engagement. Currently, Sharmila serves as the AWS TCX Quality Services Leader at Amazon Web Services, combining business acumen with a passion for generative AI in knowledge management. Sharmila holds an MBA from Pepperdine University and has pursued further education in Data Science and Product Strategy.