Shauna Maggs is a seasoned customer experience and product development leader with over 20 years of expertise in driving digital product strategy. They have held significant positions at various companies, including Amazon, where they currently serve as a Senior Global Product Manager. Previous roles include Senior Product Manager at Expedia Group and Principal Digital Product Manager at Starbucks, where they specialized in machine learning, marketing technology, and customer engagement. Shauna also established their own consultancy, supporting small businesses and technology startups in product development and brand identity. They are pursuing a Bachelor's degree in Business Administration and Marketing from Western Washington University and a Master Certificate in Systems Design and Project Leadership from Cornell University.
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