Shawn Sachs is an experienced professional known for leading projects focused on process improvement and customer satisfaction. They have held roles such as Team Lead at APAC Customer Service Inc, Customer Service Team Manager at AT&T, and General Manager at Rush Bowls. Shawn also served as Adoption & Continuous Improvement Manager and Operations Integration Manager at Sears Home Services, where they designed training materials and managed operational projects. Currently, Shawn works as a Sr Program Manager at Amazon, where they mentor teams and drive improvements in operations. They hold a Bachelor of Science in Business Management from the University of Phoenix.
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