SHAYAN DEY -

Shayan Dey is a Program Manager at Amazon with over 10 years of experience in Program and Operations Management, specializing in data-driven problem-solving and strategic development. Currently, Shayan leads initiatives in Guaranteed Remediation, previously managing Operations Intelligence for Alexa Support, where they achieved significant cost savings and operational improvements. Shayan holds multiple certifications, including PMP®, PSM®, and CAPM®, and is proficient in various project management methodologies and tools. Their expertise lies in optimizing processes and driving cross-functional collaboration to enhance performance outcomes.